Privacy Policy
This Privacy Policy explains how StatusFlow collects, uses, stores, and shares personal data when you visit our website, create an account, request information, start a trial, purchase a subscription, or otherwise use our services.
StatusFlow is operated by Yekaterina Kurochkina, a sole trader registered in Spain, VAT No. ESZ1359634V ("StatusFlow", "we", "us", or "our").
1Who We Are
StatusFlow is an independent monitoring service intended for business and professional users.
2Scope of This Privacy Policy
This Privacy Policy applies to personal data collected through the StatusFlow website, onboarding forms, contact forms, trial sign-up flows, subscription flows, support communications, and related service interactions.
3Personal Data We May Collect
We may collect and process the following categories of personal data:
3.1 Information you provide directly
- —name
- —business name
- —job title
- —email address
- —billing information
- —account login details
- —information submitted through forms, messages, or support requests
- —any other information you choose to provide to us
3.2 Service and account information
- —account preferences
- —subscription plan details
- —trial status
- —alert configuration details
- —notification recipients you configure
- —integration-related settings you choose to connect or submit
3.3 Technical and usage data
- —IP address
- —browser type
- —device information
- —operating system
- —pages viewed
- —timestamps
- —referring URLs
- —interactions with the website and service
- —cookie and similar technology data
3.4 Communications data
If you contact us, we may keep records of correspondence, requests, questions, and support-related communications.
4How We Use Personal Data
We may use personal data to:
- —provide, operate, and maintain the website and services;
- —create and manage accounts;
- —provide trials, subscriptions, and related service features;
- —send operational, service, onboarding, billing, and support communications;
- —respond to enquiries and support requests;
- —improve the website, product, and user experience;
- —monitor usage, performance, and security;
- —prevent misuse, fraud, or unauthorised activity;
- —comply with legal and regulatory obligations; and
- —enforce our Terms of Service and related policies.
5Legal Bases for Processing
Depending on the circumstances, we rely on one or more of the following legal bases:
- —Performance of a contract — where processing is necessary to provide the service, trial, subscription, or requested functionality;
- —Legitimate interests — where processing is necessary for operating, improving, securing, and administering our business and services, provided those interests are not overridden by your rights and interests;
- —Consent — where required, including for certain cookies or similar technologies;
- —Legal obligation — where processing is necessary to comply with applicable law, tax, accounting, or regulatory requirements.
6Cookies and Similar Technologies
We use cookies and similar technologies to operate the website, remember preferences, analyse traffic, improve performance, and support website functionality.
Where required by applicable law, non-essential cookies are used only with your consent. Strictly necessary cookies may be used without consent where they are required for the operation of the website or a service requested by the user.
More information is available in our Cookie Policy. You can also update your preferences at any time through .
7How We Share Personal Data
We may share personal data with:
- —service providers and processors who help us operate the website, infrastructure, analytics, billing, communications, hosting, and support;
- —professional advisers, such as legal, accounting, or compliance advisers, where necessary;
- —regulators, authorities, courts, or law enforcement where required by law or to protect our legal rights; and
- —counterparties involved in a business transfer, merger, reorganisation, or sale, where applicable.
We do not sell personal data.
8International Data Transfers
Some of our service providers or technical systems may process personal data outside the European Economic Area or the United Kingdom.
Where personal data is transferred internationally, we aim to use appropriate safeguards where required by applicable law, such as contractual protections or other lawful transfer mechanisms.
9Data Retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to:
- —provide the service and maintain accounts;
- —manage trials and subscriptions;
- —respond to enquiries and support requests;
- —comply with legal, tax, accounting, and record-keeping obligations;
- —resolve disputes; and
- —enforce our agreements.
Where we cannot provide an exact retention period in advance, we will retain data according to the nature of the data, the purpose for which it was collected, operational necessity, legal requirements, and risk considerations.
10Data Security
We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, disclosure, alteration, and destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
11Your Rights
Depending on applicable law and your location, you may have rights including:
- —the right to be informed;
- —the right of access;
- —the right to rectification;
- —the right to erasure;
- —the right to restriction of processing;
- —the right to object;
- —the right to data portability;
- —the right to withdraw consent at any time where processing is based on consent; and
- —the right to lodge a complaint with a competent supervisory authority.
12How to Exercise Your Rights
To exercise any applicable privacy rights, please contact us at:
We may need to verify your identity before responding to a request.
13Complaints
If you believe your personal data has been handled improperly, you may have the right to complain to the relevant supervisory authority.
- —For users in Spain, this may include the Agencia Española de Protección de Datos (AEPD).
- —For users in the UK, this may include the Information Commissioner's Office (ICO).
14Third-Party Links and Services
The website or service may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of third parties, and we encourage users to review the privacy notices of those third parties separately.
15Business Use Only
StatusFlow is intended for business and professional use only. We do not design or market the service for personal, household, or consumer use.
16Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version becomes effective when posted on the website unless a later date is stated. Continued use of the website or service after the effective date of an updated version may be treated as acceptance of the revised Privacy Policy to the extent permitted by law.
17Contact
If you have questions about this Privacy Policy or our privacy practices, please contact: